Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Salford | GPhC Registered Online Pharmacy | GPhC No. 9012511

Last Updated: July 2026

Pharmacy Weight Loss Salford is committed to protecting your personal data and handling it responsibly. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Salford is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Salford and across the UK. We act as the Data Controller for all personal information you provide to us.

2. Data We Collect

When you use our services, we may collect the following categories of personal data:

Identity Data: Full name, date of birth, gender
Contact Data: Email address, phone number, delivery address
Health Data: Medical history, current medications, weight, BMI, and other health information relevant to your weight loss treatment
Payment Data: Billing information processed securely through our payment provider
Technical Data: IP address, browser type, device information, and website usage data collected via cookies
Order Data: Details of treatments requested and prescribed, including delivery information

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatment and issue safe, appropriate prescriptions
To process and dispatch your orders (delivered within 1 working day once approved by our pharmacist)
To communicate with you regarding your treatment, orders, and any clinical follow-up
To maintain accurate pharmacy records as required by law and GPhC standards
To comply with our legal and regulatory obligations
To improve our website and services

Our lawful bases for processing include the performance of a contract, compliance with legal obligations, protection of vital interests, and, for special category health data, the provision of health or social care services.

4. Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. Cookies are small files placed on your device when you visit our site. We use:

Essential Cookies: Necessary for the website to function correctly
Analytics Cookies: Help us understand how visitors interact with our website
Functional Cookies: Remember your preferences to personalise your experience

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Sharing Your Data with Third Parties

We do not sell your personal data. We may share your information only where necessary with trusted third parties, including:

Delivery and logistics partners to fulfil your orders
Secure payment processors to handle transactions
IT and website service providers who support our operations
Regulatory bodies such as the GPhC or NHS where we are legally required to do so
Other healthcare professionals involved in your care, where clinically appropriate

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years in accordance with NHS and pharmacy regulations. Payment data is retained only as long as necessary for financial and legal compliance. Technical and analytics data is held for shorter periods appropriate to its purpose.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All health and payment data is encrypted and stored securely.

8. Your Privacy Rights

Under UK GDPR, you have rights over your personal data, including the right to access the information we hold about you, request corrections to inaccurate data, ask us to delete your data where applicable, restrict or object to how we process your information, and request a copy of your data in a portable format. To exercise any of these rights, please contact us using the details below. We will acknowledge and aim to respond to all data-related requests within 48 hours.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch:

Pharmacy Weight Loss Salford
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.