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Terms of Service

Last updated: 22 July 2026

Terms of Service – Pharmacy Weight Loss Salford

Pharmacy Weight Loss Salford | GPhC Registration No. 9012511 | Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or registering with us, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Salford is a GPhC-registered online pharmacy operating in Salford, United Kingdom. We provide clinically supervised weight loss consultations and prescription services to eligible patients.

2. Eligibility

Our services are available to individuals who:

We reserve the right to refuse or withdraw services at any time if we reasonably believe a patient does not meet eligibility criteria or poses a clinical risk. Our pharmacists' clinical decisions are final.

3. Prescriptions and Clinical Review

All prescriptions issued through Pharmacy Weight Loss Salford are subject to a clinical review by our registered pharmacist or prescriber. Completing a consultation questionnaire does not guarantee a prescription will be issued.

Prescriptions are issued only where clinically appropriate and in accordance with current UK prescribing guidelines. You must disclose all relevant medical history, medications, allergies, and any other conditions that may affect your suitability for treatment. Providing false or misleading information may result in clinical risk and termination of your account.

Prescriptions remain the property of Pharmacy Weight Loss Salford and cannot be transferred to a third-party pharmacy unless required by law.

4. Payment

All prices are displayed in pounds sterling (GBP) and include VAT where applicable. Payment is required in full at the time of placing your order. We accept major debit and credit cards via our secure payment gateway.

We do not store full payment card details. Transactions are encrypted and processed by a PCI-DSS-compliant provider. We reserve the right to amend pricing at any time; changes will not affect orders already confirmed.

5. Delivery

Subject to pharmacist approval, orders are dispatched within 1 working day of prescription authorisation. Delivery is made via a tracked postal or courier service to your registered UK address.

We are not responsible for delays caused by third-party couriers, adverse weather, or circumstances beyond our reasonable control. If your order has not arrived within the expected timeframe, please contact us promptly so we can investigate.

Medication will be dispensed in appropriate, discreet packaging. It is your responsibility to ensure someone is available to receive deliveries that require a signature.

6. Cancellations and Refunds

You may cancel your order before it has been clinically reviewed and dispatched. Once a prescription has been issued and dispensed, we are unable to accept returns or offer refunds for medication, in accordance with NHS and GPhC guidance on the return of dispensed medicines for safety reasons.

If your order is declined following clinical review, a full refund will be issued within 5 working days. For consultation or service fees, refunds are issued only where no clinical review has commenced.

To request a cancellation, contact us at the earliest opportunity via the details on our website.

7. Medical Disclaimer

The information provided on our website and during consultations is for informational purposes and does not constitute a substitute for professional medical advice, diagnosis, or treatment. Always inform your GP of any weight loss treatments you are undertaking.

Weight loss results vary between individuals. We make no guarantees regarding specific outcomes. In an emergency, always contact 999 or attend your nearest A&E department.

8. Data and Privacy

We process your personal and health data in accordance with UK GDPR and the Data Protection Act 2018. Your data is used solely for the provision of pharmacy services and is never sold to third parties. We aim to respond to all data-related enquiries within 48 hours. For full details, please refer to our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these terms, please contact Pharmacy Weight Loss Salford through the contact details listed on our website. We are committed to resolving all queries promptly and professionally.